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Appointment Policy

Please call 920-661-9400 to schedule an appointment.  Online appointment requests must be made at least 3 days in advance.

Please arrive 5 minutes early to your scheduled appointment time.  Arriving late may result in loss of that appointment time and will need to be rescheduled for a different day.  Please call 24 hours in advance to cancel an appointment to avoid the $50.00 cancellation fee.

Patient Arrival Policy

For your protection, and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.  Exotic pets must be presented in an appropriate carrier or travel cage.

Privacy Policy

This is our own private web site! We do not collect or give out any information to any third party vendors or internet businesses.  It's that simple! And we strictly adhere to this policy.  Your privacy is also protected in our hospital.  At no time is any information given out about the client or the pet without the consent of the owner.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, debit, cash and personal checks.